Support

Questions about your account, nutrition logs, workouts, permissions, or subscriptions? Send us a note and our team will help.

Email support

support@limeai.app

Common questions

Find answers in Lime AI under Settings and Help.

App help

Include your device, iOS version, and app version when contacting us.

Health permissions

Apple Health and camera access are optional. If you choose to connect them, the app proceeds to the system permission request. You can use manual logging instead, or manage access later in iOS Settings.

Before you contact us

Make sure you're using the latest version of Lime AI.
Never include your password or payment details in an email.
For account requests, contact us from the email associated with your account.
For subscription questions, include the Apple receipt or transaction date, but remove payment details.